Privacy Policy

FlipStream Investments, a trade name of Flipstream LLC (“FlipStream,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit information through our forms, communicate with us, or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Submit a contact form.
  • Submit property information.
  • Request information about our services.
  • Request an appointment or consultation.
  • Contact us by phone, email, or text message.
  • Request information regarding a property offer or potential transaction.
  • Subscribe to or consent to receive communications from us.

The information we may collect includes:

  • Name
  • Email address
  • Mobile or telephone number
  • Mailing address
  • Property address
  • Property characteristics and details
  • Information regarding your real-estate situation
  • Financial information that you voluntarily provide and that may be relevant to evaluating a property or potential transaction
  • Information contained in communications you send to us
  • Other information you voluntarily provide

You may browse portions of our website without directly providing personal information.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, device information, referring website, pages visited, dates and times of visits, and general website usage information.

We may use cookies, analytics tools, pixels, and similar technologies to understand website traffic, improve our website, measure advertising performance, and improve our services.

We may use services such as Google Analytics or similar analytics providers. These services may collect information regarding your website activity subject to their respective privacy policies.

2. How We Use Information

We may use personal information to:

  • Respond to inquiries and requests.
  • Communicate with you regarding your property or real-estate situation.
  • Evaluate property information you provide.
  • Provide requested services.
  • Schedule appointments.
  • Communicate regarding property offers or potential transactions.
  • Send requested information.
  • Send SMS or other communications where you have provided the appropriate consent.
  • Improve our website and services.
  • Measure website traffic and advertising performance.
  • Prevent fraud, abuse, and unauthorized activity.
  • Comply with applicable laws and regulations.
  • Protect our rights, property, and safety.
  • Perform other purposes disclosed when information is collected or otherwise permitted by law.

We do not sell your personal information for money.

3. SMS/Text Messaging Privacy

If you provide your mobile telephone number and separately consent to receive SMS messages from FlipStream Investments, we may use your mobile number to send the types of messages described in the applicable consent disclosure.

These messages may include, depending on the consent you provide:

  • Property-related updates.
  • Property offer communications.
  • Appointment reminders.
  • Responses to inquiries.
  • Other non-marketing service-related communications.
  • Marketing messages regarding property opportunities and FlipStream services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to the applicable text message. For assistance, reply HELP or contact us using the contact information provided on our website.

Your consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile Information and SMS Consent Non-Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data, text messaging consent, and mobile telephone numbers collected for SMS communications will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with service providers that assist us in delivering SMS communications or operating our business, such as messaging providers, customer relationship management platforms, or other technology providers, solely as necessary to provide those services.

Those service providers are not authorized to use your mobile information or SMS consent for their own marketing purposes.

4. Consent to SMS Communications

SMS consent is obtained separately from consent to other types of communications where required.

By checking an SMS consent checkbox, submitting a form containing an SMS consent mechanism, or otherwise affirmatively providing consent, you authorize FlipStream Investments to send the applicable category of text messages to the mobile number you provide.

Consent is not transferred or sold to another company.

You may withdraw your SMS consent at any time by replying STOP.

5. Property and Financial Information

As a real-estate services company, FlipStream may request information about your property and circumstances to determine whether we may be able to assist you.

This information may include property details, ownership information, contact information, and financial information that you voluntarily provide.

We use this information for legitimate business purposes, including evaluating properties, responding to inquiries, communicating with you, and determining whether we may be able to provide services or make an offer.

We do not sell property or financial information for unrelated marketing purposes.

6. How We Share Information

We may share personal information with trusted service providers that help us operate our website and business.

These providers may assist with:

  • Website hosting.
  • Form processing.
  • Customer relationship management.
  • SMS and telecommunications services.
  • Email communications.
  • Appointment scheduling.
  • Analytics.
  • Advertising and marketing operations.
  • Information technology.
  • Payment processing.
  • Other business operations.

These service providers may access information only as reasonably necessary to perform services on our behalf.

Mobile telephone numbers, SMS opt-in information, and SMS consent data will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or legal processes.
  • Respond to lawful governmental requests.
  • Enforce our agreements or policies.
  • Protect our rights, property, or safety.
  • Protect the rights, property, or safety of others.
  • Investigate fraud, security issues, or unauthorized activity.
  • Complete a merger, acquisition, sale, financing, restructuring, or other business transaction where legally permitted.

7. Cookies, Analytics, and Remarketing

We may use cookies and similar technologies to operate our website, understand visitor behavior, measure advertising effectiveness, and improve our services.

We may use third-party analytics and advertising services, including Google services, that may use cookies or similar technologies.

These services may use information about your prior interactions with our website to provide analytics or relevant advertising.

Third-party services operate according to their own privacy policies and terms.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Third-party websites have their own privacy policies and terms. FlipStream is not responsible for the privacy practices, security, content, or activities of third-party websites.

We encourage you to review the applicable privacy policies before providing personal information to third parties.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

11. Your Choices

You may have rights under applicable law to request access to, correction of, or deletion of certain personal information.

You may also unsubscribe from marketing emails using the applicable unsubscribe mechanism.

For SMS communications, you may reply STOP at any time to opt out.

For assistance with SMS communications, reply HELP or contact us using the contact information on our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to periodically review this Privacy Policy.

13. Contact Us

FlipStream Investments
A trade name of Flipstream LLC

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